Garuda Indonesia Honoured as Worlds Most Improved Airlin

first_imgIndonesia’s national carrier, Garuda Indonesia, was named the ‘World’s Most Improved Airline’ at the Skytrax 2010 World Airline Awards in Hamburg, Germany. The Skytrax World Airline Awards is the airline industry’s most comprehensive and prestigious measure of service quality and is based on survey results from nearly 18 million international passengers. The survey measures passenger satisfaction with some 35 different aspects of product and service delivery, involving more than 200 airlines worldwide.According to a statement published by the organisation, Edward Plaisted, Chairman of Skytrax said “This was a very competitive category in the 2010 Awards, and our sincere congratulations go to Garuda Indonesia on their success. It is clear that a real process of transformation has become well progressed at Garuda Indonesia, and aside from new aircraft and new onboard products, it was improvements in onboard service that were most frequently commented upon by survey respondents.” The Skytrax award recognises the success of Garuda Indonesia’s ongoing transformation programme, and its progress towards becoming one of Asia’s most successful and profitable airlines. Recent landmarks include the introduction of a new aircraft fleet, new in-flight product, new on-board service concept and a fresh corporate identity. Garuda Indonesia was recently awarded the Skytrax 4-star rating and aims to achieve the coveted 5-star standard.“This prestigious award endorses our efforts to transform the airline and to deliver the highest standards of service to our passengers on the ground and in the air. Garuda’s financial turnaround over the last three years has played an integral part and was very much the foundation for its improvements in service, training and overall quality”, said Agus Priyanto, Executive Vice President Commercial, Garuda Indonesia. He added: “With the re-launch of long-haul flights to Europe on 1st June, we are truly entering a new era of success for Garuda Indonesia”.As part of its ‘Quantum Leap’ transformation programme, Garuda Indonesia has invested heavily in developing a service concept known as the ‘Garuda Indonesia Experience’. This combines warm Indonesian hospitality with elements of the country’s rich and diverse cultural heritage, reflected in the on-board decor, staff uniforms, food and beverages. Its new aircraft fleet features seatback video-on-demand systems throughout Executive and Economy classes, while the long-haul Airbus A330-200s are equipped with lie-flat beds in Executive Class. Agus Priyanto, Executive Vice President Commercial of Garuda Indonesia receiving the ‘World’s Most Improved Airline’ award from Edward Plaisted, Chairman of Skytrax at the World Airline Awards ceremony which took place in Hamburg on 20th May 2010. Source = Garuda Indonesialast_img read more

Ningbo China – Reported by Elite Traveler the Pr

first_imgNingbo, China – Reported by Elite Traveler, the Private Jet Lifestyle MagazineRolls-Royce has expanded its presence in Greater China with the opening of a new showroom in Ningbo, East China.The Rolls-Royce Motor Cars Ningbo showroom is the eighth in the country. Other Rolls-Royce showrooms in Greater China are located at Beijing, Chengdu, Guangzhou, Hangzhou, Hong Kong, Shanghai and Shenzhen.The launch follows a successful first quarter where sales of the world’s pinnacle automotive brand in mainland China tripled, compared to the previous year.Rolls-Royce Motor Cars Asia Pacific Regional Director, Paul Harris, who officially opened the new showroom, said: “The new showroom reflects our commitment to the Chinese market, already our third largest in the world. Greater China continues its rapid growth and with a healthy order bank for both Phantom and Ghost models, I am confident this will be a record year for the market. As a result, we are already considering further dealer expansion into other areas of China.”“We are experiencing solid demand for our cars throughout China, increasingly from customers in their early 30s or even as young as their 20s, proving that, our brand has been successful in broadening its appeal. Ningbo is no exception, with this important city being the engine of the economy on the east coast of China,” General Manager for Greater China, Jenny Zheng, added.“We are delighted to be able to represent Rolls-Royce Motor Cars in Ningbo. Already, we have received tremendous interest from Ningbo and the surrounding area, and this opening allows us to better serve our discerning customers. We have also invested heavily in our 16 staff and service centre with the latest equipment,” said Richard Tang, Chairman of Rolls-Royce Motor Cars Ningbo.Located at the heart of Ningbo’s commercial district, the two-car showroom showcases the company’s latest global standards, including the newest car configurators, exceptional level of customer individualized bespoke options, along with the finest interior and exterior finishes. Its design offers a unique and contemporary Rolls-Royce brand experience, evoking dynamism and modernism while providing a tranquil and relaxing environment for customers. Recently, Rolls-Royce Motor Cars announced its first app for iPhone and iPod touch, allowing potential customers and enthusiasts to configure their own Ghost, the new model from Rolls-Royce.www.rolls-roycemotorcars.comlast_img read more